Microsoft - Contacts, Links


Microsoft: Naming schema for all hotfix (patch or update)

Microsoft: The glossary at Microsoft

Microsoft: Naming schema for all hotfix (patch or update)
  • How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
     This article describes how to contact Microsoft for help with the following issues:
    Replace lost, broken, damaged or defective Microsoft software disks.
    Purchase product upgrades.
    Replace broken or defective Microsoft hardware products. Check the status on support orders.
    Order downloadable service packs.
    Replace missing manuals
    http://support.microsoft.com/?kbid=326246

Microsoft: Life cycle

Microsoft: Search the database
  • Goto: Advanced Search Now
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    http://support.microsoft.com/default.aspx?pr=kbinfo&

  • How to Query the Microsoft Knowledge Base Using Keywords
    This article describes how to more effectively query the Microsoft Knowledge Base by using keywords, including Microsoft product-specific keywords. By using keywords you may be able to find the article or articles that will help to resolve your issue or question.
    http://support.microsoft.com/?kbid=242450

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